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Cycle 1 bills are due on the 1st of the month. Customers have until the 4th to pay the bill before they are considered past due and a penalty of 5% will be assessed.
Cycle 2 bills are due on the 15th of the month. Customers have until the 19th to pay the bill before they are considered past due and a penalty of 5% will be assessed.
Shut off notices are mailed after the 5th and the 20th of the month.
Cut off for Cycle 1 is scheduled seven (7) days after the 5th, and Cycle 2 is scheduled seven (7) days after the 20th, except when the scheduled cutoff is a Friday, Saturday, Sunday, or holiday. It will then be scheduled at an earlier date.
To request the current cut off date, call the TPWA Office.
Cycle 2 bills are due on the 15th of the month. Customers have until the 19th to pay the bill before they are considered past due and a penalty of 5% will be assessed.
Shut off notices are mailed after the 5th and the 20th of the month.
Cut off for Cycle 1 is scheduled seven (7) days after the 5th, and Cycle 2 is scheduled seven (7) days after the 20th, except when the scheduled cutoff is a Friday, Saturday, Sunday, or holiday. It will then be scheduled at an earlier date.
To request the current cut off date, call the TPWA Office.