Employment Application

Billing Clerk

Position: Billing Clerk                                                  Reports to: Director of Finance
Summary: Tahlequah Public Works Authority is operated for the general welfare, safety, and health of the City of Tahlequah and the citizens thereof through the furnishing of adequate water, sewer, and electrical services. As a billing clerk, you are expected to be highly skilled in all aspects of accounting and office procedures.
 
DUTIES & RESPONSIBILITIES

• Requires accurate and responsive analysis and reporting of billing information
• Ability to conduct appropriate research at the request of management
• Compiles financial and information from a variety of original and secondary sources and, if requested, assemble, organize, and/or present the information in oral or written form
• Preparation of monthly, quarterly, and annual reports
• Completes work orders and check meter readings in the meter books
• Assist customers with questions regarding their billing statement
• Export meter reader files and import meter readings
• Calculate customer usage and update location addresses
• Use map/GIS System to locate meters
• Work closely with supervisors regarding meters, changes, etc.
• Adheres to company policies and procedures, including regular and timely attendance, appropriate dress code, and ensuring a safe work environment
• Other duties as assigned by Director of Finance

 
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

• High School diploma or equivalent
• Proficient in the use of Microsoft Office (Word and Excel)
• Proficient in the use of a 10-Key calculator
• Additional education, training, or experience in the business management field preferred
• Must possess a valid State of Oklahoma driver’s license and driving record acceptable to the TPWA’s insurance carrier
• Ability to interpret, understand, and follow oral or written instructions accurately and efficiently
• Strong leadership skills with the ability to coach and mentor others preferred
• Knowledge of basic computer functions and equipment
• Ability to communicate clearly and concisely, both orally and in writing
• Adaptable to different situation and the ability to respond with flexibility in shifting positions and rapid change
• Strong management, organization, and planning skills preferred
• Willingness to comply with all applicable State and Federal Laws, as well as all Authority Policies and Procedures
• Great customer service skills required
• Must be able to work on scheduled deadlines and meet those requirements

 
PHYSICAL REQUIREMENTS

• Moves, lifts, carries, and places materials and supplies weighing less than or equal to 25 pounds on an occasional basis without assistance
• Occasionally reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching, and twisting with or without bearing weight
• Rarely required to squat, kneel, or climb
• Continuous repetitive motion with hand(s) and arm(s), such as typing, grasping, gripping, and turning
• Stands and/or walks occasionally throughout shift, frequent sitting during shift
• Visually locates materials and other objects, as well as verifies information, often in small print

 
WORK ENVIRONMENT

• Primarily exposed to inside work with variations in heat, cold, dust, and humidity
• May be exposed to solvents or chemicals