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Once services are stopped:
Once the account is closed if there is a balance, the final billing will be added to the balance. Then the account balance will be applied towards the deposit on the account. If the account balance is more than the deposit a final bill will be mailed within in a week notifying the customer of the remaining balance. If the account balance does not exceed the deposit amount a final bill with the refund of the remaining deposit amount will be mailed out within 7-14 business days.
If there is a remaining balance due, the customer will have 60 days to pay. If the balance is not paid within the 60 days a final notice is mailed out notifying the customer, they have 30 days to process a payment, or the account will be turned into the collection agency.
If there is a remaining balance due, the customer will have 60 days to pay. If the balance is not paid within the 60 days a final notice is mailed out notifying the customer, they have 30 days to process a payment, or the account will be turned into the collection agency.
Establish Service
Print TPWA's Establish/Change Service Form.